24/7 Onsite Technician

Let us deal with your technology so you can keep focusing on what matters to you

Competitive Rate, No Call-Out Fee, 14 Day Service Guarantee, NO FIX NO FEE

Better Service & Even Better Rates

No Call-Out Surcharge: Just a fixed hourly rate, minimum charge 1 hour ($135+GST). After first hour charge is calculated to the nearest 15min increment.

Off-Site Charge: If we believe a job will take longer than an hour, we will recommend you let us take the job to our lab. Off-Site rate is charged at discounted $99 /HR.

Locations: We service the whole of Auckland and Rodney District area (This includes, Pukekohe, North Shore, Silverdale, Warkworth, Wellsford and Mangawhai).

Hours of Operation

Monday – Friday: 8:00AM – 6:00PM

Saturday – Sunday: 9:00AM – 4:00PM

Public Holidays:  +$120/HR Surcharge

After Hours: Before 8AM & After 6PM +$120/HR Surcharge

Payment: Our whole system is automated, when the job is completed an invoice will be sent to your email. From there you can pay online via credit card or through bank transfer.

 

Range of Services

IT Support Services Virus Removal & Protection
Computer Repairs & Setup Data Recovery
Software Issues Smartphone Setup & Help
Internet & Networking Tablet Setup & Help
Printers & Scanners CCTV & Alarm Systems
Emails & Outlook Audio TV Visual
NAS & Server

Technology Consultant

Policy & Waivers

Rural Surcharge Waiver: If the call-out falls within a 10KM tolerance to the nearest urban address we will waive surcharge.

Parking & Accessibility: Customer must ensure parking facilities are available if not arranged prior. Additional expenses will be billed in invoice.

No Fix No Fee Policy: We don’t ever charge for something we couldn’t fix. Not only that, but if the issue recurs within 14 days we will send a technician out free of charge.

Locations

We service everywhere in and around the Auckland & Rodney District region. So whether you’re in Clevedon, Whiteford, Pukekohe, Papakura, Manukau City, North South East West of Auckland, CBD, Birkenhead/Birkdale, North Shore, Silverdale, Warkworth, Wellsford, Mangawhai…. and all the places in between and beside. We’ll be there.